The YMCA of Metropolitan Detroit is committed to safeguarding your privacy and security online. We have developed the following policy to help you understand how your personal information will be treated as you make full use of our website. This policy may change from time to time, so please check back periodically.

YMCA of Metropolitan Detroit PRIVACY POLICY

At the YMCA of Metropolitan Detroit, we take your privacy very seriously. Our primary goal in collecting information from you is to provide you with a smooth and customized experience while you use our services. Except as otherwise contemplated in this Privacy Policy, we do not disclose any personally identifiable information about you to any third party without your permission.

Your Acceptance of These Terms

Your continued use of this site signifies your assent to the YMCA of Metropolitan Detroit Privacy Policy. This policy is periodically reviewed by YMCA of Metropolitan Detroit and may be subject to change. If you still have questions or concerns regarding the YMCA of Metropolitan Detroit's privacy policy, please contact YMCA of Metropolitan Detroit at ymca@ymcametrodetroit.org.

1. What information does the YMCA of Metropolitan Detroit gather and track?

We collect only that information you email to us or send to us via the various forms on the website. We have partnered with an organization called Kintera, Inc. to manage the email update service at the YMCA of Metropolitan Detroit.

Some information is gathered when you register. During registration, we ask for your name and email address. While only this information is required to register, the more information that you provide (and the more accurate it is), the better we are able to customize your website experience.

All other information gathered is optional and is used to better target the messages to your interests.

Cookies/IP Address

When you connect to our web site, we will detect your IP address and may store a cookie on your computer. An explanation of cookies can be found in #8 below.

Support/Information

When you fill out a form on our site requesting technical support or information, we ask you for your personal information and other information necessary to answer your question or resolve your problem.

Free or Paid Services

When you request a free service, we ask for your personal information in order to administer the free service. When you request a paid service, we ask for personal as well as financial information (credit card and/or bank account numbers). This allows us - or our partner administering the service - to process your request.

Surveys

We occasionally ask you to fill out optional surveys. These surveys ask for demographic information and other information about YMCA membership and services. We will NEVER release any individual information that you share in a survey without your consent.

2. How does the YMCA of Metropolitan Detroit use my information?

The YMCA of Metropolitan Detroit uses your information on an aggregated basis to do such things as operate our site and enhance our site. We statistically analyze site usage, including the behavior of our visitors, to improve the content, layout, and services of the YMCA of Metropolitan Detroit site, as well as to enhance our marketing and educational efforts.

We do not disclose any personally identifiable information about you to any third party without your permission.

Finally, we may use the information we collect to occasionally notify you about important functionality changes to the web site, new YMCA of Metropolitan Detroit services, and special offers we think you'll find valuable.

The following describes some of the ways your information may be used:

a. Your contact information from the sign-up form is used to send you information about the YMCA. We also use this information to contact you when necessary.

b. Your unique IP address is used only when we need to diagnose technical problems with our site.

c. Any information you provide to us through a form requesting technical support, information, or free services is used for that specific situation only.

d. We will occasionally offer promotions on our web site. To participate, you will likely be asked to provide some basic information, such as e-mail address. This information may be shared with sponsors if the sweepstake/contest is co-sponsored by YMCA of Metropolitan Detroit and a business partner.

e. Any information you submit in a survey is used to help us better understand and serve our members. This research is compiled and analyzed on an aggregated basis. We do not share this information with third parties.

3. Does the YMCA of Metropolitan Detroit share my information?

As a general rule, except as otherwise contemplated in this Privacy Policy, the YMCA of Metropolitan Detroit will not disclose any of your personally identifiable information without your permission or under special circumstances, such as when we believe in good faith that the law requires it. If personally identifiable data about you will be shared, we will tell you, whenever possible, before we collect or transfer the data.

Business Partners:

The YMCA of Metropolitan Detroit may disclose your personal information to business partners, but this is specifically described to you prior to data collection or prior to transferring the data.

Our business partners have separate privacy and data collection practices. YMCA of Metropolitan Detroit has no responsibility or liability for these independent policies. For more information regarding the partner or service and their privacy policies, return to that partner's home page and click on their Privacy Policy link.

Disclosure and Other:

The YMCA of Metropolitan Detroit may disclose or access account information when we believe in good faith that the law required it or for the protection of our legal rights. YMCA of Metropolitan Detroit may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our policies.

4. How private is my account information?

The YMCA of Metropolitan Detroit makes every effort to ensure the confidentiality of all information you provide about yourself. As a general rule, the YMCA of Metropolitan Detroit will not disclose any of your personally identifiable information without your permission or under special circumstances, such as when we believe in good faith that the law requires it. If personally identifiable data about you will be shared, we will tell you, whenever possible, before we collect or transfer the data.

5. How secure is my account information?

In partnership with Kintera, Inc., the YMCA of Metropolitan Detroit uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, we - and our partners - always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100% secure.

Your YMCA of Metropolitan Detroit account is password-protected so that only you and those you designate can access it and view the member information relevant to your account. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to log out of your YMCA of Metropolitan Detroit account and close your browser window when you are done with YMCA of Metropolitan Detroit. This ensures that others cannot access your personal information if your computer is accessible to others.

6. How do I opt out of receiving messages from the YMCA of Metropolitan Detroit?

If you do not wish to receive email messages from the YMCA of Metropolitan Detroit You may change any or all of your information by editing your member profile (you must sign in first) at www.ymcadetroit.org. If you have forgotten your password, you may request a new password.

7. How do I update, delete, or deactivate my account information?

See instructions for #6 above.

8. What are cookies and how does the YMCA of Metropolitan Detroit use them?

Cookies are small pieces of information stored on your hard drive, not on our site. The use of cookies is an industry standard, generally used by most major Web sites to improve their services. YMCA of Metropolitan Detroit uses cookies because they allow us to store your password without your having to constantly re-enter it. Cookies can also help us track your behavior on our site so that we can tailor our marketing message to better match your needs and interests. Finally, by tracking behavior on our site, cookies allow us to better understand how members use our site, which in turn helps us focus our resources on features that are most popular with our members. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do so.

9. How does the YMCA of Metropolitan Detroit protect Children's Privacy?

The safety of children is very important to us. No information should be submitted to or posted at YMCA of Metropolitan Detroit by children under the age of 13 ("Children") without the prior consent of their parent or guardian. The YMCA of Metropolitan Detroit will not post to its site any material that is unsuitable for children under the age of 13.

a. Verifiable Parental Consent.

We are required by law to obtain verifiable parental consent in order to collect, use, or disclose personal information from Children. Before we collect any information on a Child, we require the parent or guardian (collectively, the "Parent") to verify his or her consent by completing a consent form.

b. Collector of Personal Information.

The YMCA of Metropolitan Detroit owns and operates this web site and this policy only addresses the activities of YMCA of Metropolitan Detroit. Other sites (including those that we link to) and the sites of our members may have their own policies, which we do not control and which are not addressed by this policy.

The Internet is huge and can be great fun to explore, but parents and children need to educate themselves if they want to have a safe and enjoyable online experience.

10. How do I contact the YMCA of Metropolitan Detroit?

If you have any questions about this privacy statement, our site's practices and services, or your dealings with the YMCA of Metropolitan Detroit, please send an email to: ymca@ymcametrodetroit.org.

YMCA of Metropolitan Detroit
10900 Harper Avenue
Detroit, MI 48213